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Terms and Conditions


AA Products Inc will warranty all truck and van products for the life of the product, and all accessories for a period of one year from the date of purchase. Subject to the limitations and exclusions described in this warranty, AA Products Inc will remedy defects in the structural integrity of the product related to materials or workmanship by repairing or replacing, at its discretion, a defective product without charge for parts or labor. In addition, AA Products Inc may elect, at its discretion, not to repair or replace a defective product but rather to issue to a purchaser a refund equal to the purchase price paid for the product or a credit to be used toward the purchase of a new AA Products Inc product.

No warranty is given for defects caused by shipping damage, normal wear and tear, cosmetic discoloration, scratches or chips, road hazards, accidents, unlawful vehicle operations, or modifications of, or any types of repair of a truck or van rack system other than those authorized by AA Products Inc. 

No warranty is given for defects resulting from conditions beyond AA Product Inc’s control including, but not limited to, misuse, overloading, or failure to assemble, install or use the product in accordance with AA Products Inc’s written instructions or guidelines included with the product or made available to the purchaser. 

No warranty is given for AA Products Inc products purchased outside of the United States, Canada, and Mexico. 

In the event that a product is defective, the purchaser should contact the AA Products Inc Customer Service group in writing or by phone at: 2235 East Locust Ct., Ontario, CA 91761 Attn: Warranty Claims, 1-888-806-3972. In the event that a product needs to be returned, an AA Products Inc Customer Service Representative will provide mailing address and any additional instructions. Please note that the purchaser will be responsible for the cost of mailing the product to AA Products Inc and that proof of purchase in the form of an original purchase invoice or receipt and a detailed description of the defect must be included in the mailing. 

Disclaimer of Liability 

Repair or replacement of a defective product or the issuance of a refund or credit (as determined by AA Products Inc) is a purchaser’s exclusive remedy under this warranty. Damage to a purchaser’s vehicle, cargo and/or to any other person or property is excluded. This warranty is expressly made in lieu of any and all other warranties, express or implied, including the warranties of merchantability and fitness for a particular purpose. AA Products Inc’s sole liability to any purchaser is limited to the remedy set forth above. In no event will AA Products Inc be liable for any lost profits, lost sales, or for any consequential, direct, indirect, incidental, special, exemplary, or punitive damages or for any other damages of any kind or nature. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations may not be applicable. This warranty gives you specific legal rights, and you may also have other rights, which may vary by state, province and country.